FAQs

 Straightforward Answers. No Industry Jargon.

  • Why do you need a copy of my electric bill?

    I use a current copy of your electric bill to verify important information about the location. The bill tells me if you are currently in a contract, the ESIID number, the service address, and details about your current rate.

     

    It's important that I have complete and accurate location details when I request historical usage on the property.

  • Which electricity provider do you work for?

    I have zero financial ties to commercial electricity providers. I work with multiple providers to ensure my clients receive the best rates.

     

    Everything I do is in my client's best interest. My clients are my top priority. 

  • Who do I call if my power goes out?

    In the state of Texas, you call your Transmission and Distribution Utility (TDU) if you need to report a power outage. Currently, there are six TDUs, and your electric bill should tell you which one you need to call. 

     

    Here are the Customer Services phone numbers for each. 

     

    Oncor:

    (888) 313-4747

     

    CenterPoint Energy:

    (800) 296-9815

     

    AEP Texas Central:

    (877) 373-4858

     

    AEP Texas North:

    (877) 373-4858

     

    Texas-New Mexico Power (TNMP):

    (888) 866-7456

     

    Lubbock Power & Light (LP&L):

    (806) 775-2509

  • How are you able to get me a good rate for my commercial business?

    Not only can I secure you a great rate — I can help you find the best rate available.


    I partner with multiple electricity providers and compare plan options tailored to your business’s historical usage data to match you with the most competitive plan.


    Think of me as your personal shopper for all your commercial energy needs.

     

  • Why should I work with you?

    I have 10+ years of industry-related experience. 

     

    I genuinely care about my clients.

     

    I have a passion for helping small businesses. I know how stressful it can be keeping a business afloat financially. A bill you have to pay every month shouldn't cause more financial stress. 

     

    I have access to multiple suppliers - you're not limited to one commercial energy provider's rates or terms.

     

    Because I understand market trends and pricing, I can secure better rates than you can on your own. 

     

    You don't have to waste your time shopping. I handle the process from quote comparisons to securing the final contract.

     

    I won't disappear after the contract is signed. I'll monitor renewals and identify future savings opportunities. I advocate for you if any issues arise. 

  • Do I still have to pay TDU charges?

    Yes. 

     

    Here are a few things about Transmission and Distribution Utilities (TDUs) that you may not be aware of. 

     

    They own and maintain the power lines and infrastructure that deliver electricity to your place of business. Without them, there is no power. 

     

    The Public Utility Commission of Texas (PUCT) regulates TDU charges, which allow the TDUs to recover their costs for maintaining the delivery infrastructure. 

     

    TDU charges are reviewed and adjusted twice a year, on March 1 and September 1. 

  • What are the current TDU charges?

    Delivery Charges as of 9/1/25

     

    TDSP

    Fixed Charge (Per Month)

    Variable Charge (Per kWh)

    Centerpoint

    $4.90

    5.7889¢

    Oncor

    $4.23

    5.6032¢

    TNMP

    $7.85

    7.2055¢

    AEP-North

    $3.24

    5.9¢

    AEP-Central

    $3.24

    6.1¢

    Lubbock

    $0.00

    6.312¢

  • What is the difference between energy charges and TDU charges?

    TDU Charges

    		  

    Energy Charges

    These come from your local utility.

    		  

    These come from your Retail Electric Provider (REP).

    There is a fixed component charged every month.

    		  

    Energy charges are based on the contracted rate agreed to by the customer. It appears in cents and is multiplied by the usage (kWh).

    This is where I shop around and can save you money.

    There's a variable charge—it appears in cents & it is multiplied by the usage (kWh). The more power you use, the higher the charge on your bill.

    		  

    This can be a fixed rate or a variable rate. If you're out of contract, a variable month-to-month energy rate is charged. It is also multiplied by the usage (kWh).
       

    Some contracts also add a monthly base fee.